SHIPPING POLICY

Our website address is: https://totoroof.com.

Effective as of January 01, 2020
PLEASE READ THESE SHIPPING POLICY CAREFULLY!

Shipping countries:

We provide our products all over the world except these following countries:

SHIPPING COUNTRIES
China Cuba
Sudan Iran
North Korea Syria
Crimea( Region of Ukraine)

 

Supported Shipping Methods of TOTOROOF

We are proud to offer international shipping services. However, there are some locations that we are unable to ship to.
We offer the following shipping options:

Shipping Method
USPS DHL & DHL GLOBAL MAIL EMS e-EMS FedEx
TNT TOLL E Packet China Post Registered Air Mail China Post Air Parcel
China Post Ordinary Small Packet Plus Hong Kong Post Air Mail Hong Kong Post Air Parcel Singapore Post Swiss Post
TotoRooF Standard Shipping Sweden Post Russian Air Special Line-YW S.F. Express & Many More

(For more shipping information you are advised to directly contact us. )

Shipping Costs

We are glad to bring our customers great value and service, that’s why we are trying to provide free shipping for almost every country. Depends upon some criteria for your selecting product:

1. In which country you to receive the product/products
2. Quantity of your selected item/items
3. Based on your selected shipping method/option

You’ll also find out more information in our product details page.

Shipping Duration

We generally deliver our products very fast to our customers, but it varies by destination/location.
These are our estimates:

Destination/Location Estimated Shipping Duration
United States 10-30 Business days
Canada, Europe, Finland 10-30 Business days
Australia, New Zealand 12-28 Business days
Mexico, Central America, South America 15-30 Business days
United Kingdom, Maldives, Fiji 15-40 Business days
Brazil, Greece, Spain 10-25 Business days
Denmark, South Africa, France, Argentina, Hong Kong-China, Germany 14-40 Business days
Rest of the Countries Maximum 10-45 Business days

*Max Delivery time 45 business days.
*This doesn’t include our 2-5 day processing time.
*For every
Estimated Shipping Duration first calling day is more preferable.

Customs

We are not responsible for any custom fees once the items have shipped. We clear the custom fees from our side but in your region that is your concern. Most of the country doesn’t charge any kind of custom fees for our sending products. It’s all about your concern, we can’t take any responsibility for it.

Tracking Information

You will receive an email with a tracking number once your order is shipped. You will also can find out your tracking number in your order details page after shipping the order. But sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

**If you have any other questions, please Contact Us and we will do our best to help you out.